Search Frequent Questions

Filter By:

Active filters:

Remove all filters

Displaying 1 - 15 of 24 results

  • How do I Create Scripts to run MOVES3 from the Command Line?

    See More Frequent Questions about MOVES and Related Models . While the easiest way to interact with MOVES3 is via its graphical user interface (GUI), it is sometimes useful to process MOVES RunSpecs in batches via the Windows command line. To this end, MOVES3 has a set of commands that…

    • Last published:

  • Can I leave my car or other vehicles on my property while I am away?

    The cleaning team will need workspace outside of your home or place of business to set up trailers and equipment. If it is determined that your vehicles need to be moved, you should arrange to temporarily remove them from your property.

    • Last published:

  • What happens to my belongings during the cleaning?

    The items you leave on your property and inside your home or place of business will remain where you left them and will not be removed.

    • Last published:

  • Is There Any Documentation Available for Installing MOVES on Linux?

    See More Frequent Questions about MOVES and Related Models . MOVES is designed for the Windows operating system and the EPA MOVES Team only tests and supports MOVES in Windows environments. However, users have reported successfully installing and running MOVES in Linux. The instructions for Running MOVES from the Windows…

    • Last published:

  • Can I Install MOVES on a Server so More than One User Can Access It?

    See More Frequent Questions about MOVES and Related Models . No, MOVES is not a multi-user product. MOVES is primarily intended for use on a Windows10 64-bit personal computer. In addition, we have run MOVES2014a, MOVES2014b and MOVES3 on Windows Server 2012 R2 very successfully for years as a single…

    • Last published:

  • What do I do with my indoor plants during the cleaning?

    You may leave plants on your property and inside your home or place of business. However, the cleaning team will not move any of your belongings, including plants. You may want to consider moving plants outside for the day, if possible, and watering them before you leave.

    • Last published:

  • How do I automate MOVES installation (for example, with Microsoft Endpoint Manager)?

    The MOVES installer typically requires user interaction to make various selections. However, if the default installation options are acceptable for your needs, the installer can be run without user interaction on the command line using the /VERYSILENT flag. If this is a first time installation you will need to create…

    • Last published:

  • What is EPA doing?

    EPA is working with its governmental partners and other stakeholders to investigate and address the issue. Most recently, EPA issued a letter to the state of Minnesota requesting a plan of action to address nitrate contamination in drinking water.

    • Last published:

  • What are the Computer Hardware and Software Requirements for Installing and Running MOVES?

    See More Frequent Questions about MOVES and Related Models . MOVES is designed to run on a single personal computer with a Windows 10 or 11 operating system. The recommended minimum hardware for a desktop or laptop computer running MOVES are: 64-bit CPU with 4 or more cores: Intel i7…

    • Last published:

  • Does MOVES work with the Apple Macintosh operating system (iOS)?

    See More Frequent Questions about MOVES and Related Models . MOVES is designed for the Windows operating system and EPA tests it only on Windows. We do not have the capability to adapt MOVES for iOS or test its use in an Apple environment. We expect MOVES can be used…

    • Last published:

  • Are the Java Source Code and Supporting Files for Compiling MOVES Available to Users?

    See More Frequent Questions about MOVES and Related Models . EPA’s MOVES source code files and code documentation are available on GitHub . Please note that any changes to the code may affect the operation of MOVES in unintended ways. For State Implementation Plan (SIP) and conformity purposes, the only…

    • Last published:

  • What should I do if I’m having problems with MOVES and my computer uses non-Latin characters?

    See More Frequent Questions about MOVES and Related Models . MOVES may fail to run if the operating system and MariaDB server are not both set to use UTF-8 character coding. This problem is seen most often on computers that are set to use languages other than English. MOVES does…

    • Last published:

  • What happens if any of my items get damaged during the cleaning process?

    If any items get damaged, an independent appraiser will estimate the value of the item by using the videos and photos of your belongings to determine a fair value for the item that needs to be replaced. The assessment will then be presented to you for your approval. If you…

    • Last published:

  • What should I do with food items?

    Any food in your kitchen cabinets and refrigerator/freezer that you will not need while you are away can be left in place. This includes items such as spices, canned, boxed, and bagged foods, and refrigerated/frozen foods. Before you leave your home or office, please be sure to empty all garbage…

    • Last published:

  • How do I know that my belongings will be safe during the cleaning?

    Before the team begins cleaning, they will videotape each room and photograph the items you left. The videos and photos provide a record of the items that were present and the conditions of those items at the time the cleaning team entered your structure. An EPA representative will be present…

    • Last published: