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  • What is an ACH debit transaction?

    An ACH debit transaction is a debit directly from a personal savings, personal checking, or business checking account. In some instances, business checking accounts may not permit ACH transactions. In order to conduct an ACH transaction, you will need to provide your bank’s routing number and your account information. In…

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  • How can I find the status of my Individual application?

    Answer: For applications that do not require a third-party exam you will receive an approval package by email when your application is approved. Please note that processing times may vary, but generally take between 2 to 3 weeks. You will be contacted if an issue arises in the processing of…

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  • How can I find the status of my Training Provider application?

    Answer: Training provider applications are reviewed by staff in your EPA regional office. Should you have questions regarding your application here’s a link with contact information for each region . Question Number: 23002-37012 Find a printable PDF copy of all frequent questions pertaining to lead . Other Frequent Questions about…

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  • Can everyone at my firm use the same CDX account?

    Answer: No. A CDX account can only be registered to one person, and cannot be shared or transferred. Misuse of credentials for a government system is a federal offense. Question Number: 23002-37008 Find a printable PDF copy of all frequent questions pertaining to lead .

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  • How can I find the status of my Firm application?

    Answer: You will receive an email from [email protected] when your application is approved. The email will include PDF copies of your approval letter and certificate. Renovation firms will also receive a customized logo and guidelines for its use in the approval email. Applications are typically processed in two to three…

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  • What is the difference between Lead-Based Paint Activities (Abatement) and Renovation, Repair, and Painting (RRP)?

    Answer: Abatement is a specialized activity designed to address lead in the home. RRP activities (including most home contracting work) disturb paint as a consequence of the activity, but they are often undertaken for reasons unrelated to lead issues. View more information about distinctions between the 2 activities . Question…

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  • How do I cancel a payment charged to my credit/debit card?

    Answer: To request a refund for application fees, or for any concerns regarding online payments, contact the CDX Help Desk at 1-888-890-1995 for international callers) or [email protected] for assistance. Question Number: 23002-37015 Find a printable PDF copy of all frequent questions pertaining to lead .

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  • What do I do if I need to mail a paper Electronic Signature Agreement (ESA) due to Identity Proofing failure or opting out of the online process?

    A paper ESA will be sent to the email address provided on your application. A copy of this form can also be found in your CDX Inbox. Print this form, sign it, and mail it to: EPA Lead Data Processing Center c/o CGI Federal 12601 Fair Lakes Circle Fairfax, VA…

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