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  • Can I apply a product using a method that is not specified in the directions for use?

    List N: Disinfectants for Use Against SARS-CoV-2 View List N, a searchable and sortable list of products for use against SARS-CoV-2, the novel human coronavirus that causes COVID-19. Any time you use an EPA-registered disinfectant, you should read the product label and follow the directions, including the method of application…

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  • How long will it take?

    The expectation is for cleaning to take less than one day. The duration will be dependent on the size of the structure and the scope of work.

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  • Do I need to leave my structure during the cleaning?

    While it is strongly recommended that you leave the property during the cleaning, you are not required to do so.

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  • What is EPA’s role?

    EPA will provide oversight of the cleaning.

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  • What about cleaning basements or attics?

    Basements or attics will be considered for cleaning if they are finished and habitable areas.

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  • What is defined as a structure (home or place of business)?

    While generally defined as a building, a structure under the structural cleaning program will include only those habitable spaces where indoor occupancy is frequent and regularly occurring on a daily or near-daily basis. Examples of residential structures include primary residences and living spaces, and examples of commercial structures include offices…

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  • Why is cleaning of homes and places of businesses happening?

    Norfolk Southern, with EPA oversight, is providing indoor cleaning to eligible occupants in response to concerns about the impact of the derailment and cleanup work on homes and places of businesses. The cleaning is to address potential dust that may have been generated as part of the train derailment and…

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  • Will an Ozone Generator protect me and my family from COVID-19?

    No, do not use ozone generators in occupied spaces. When used at concentrations that do not exceed public health standards, ozone applied to indoor air does not effectively remove viruses, bacteria, mold, or other biological pollutants. Visit the Centers for Disease Control and Prevention's website for best practices to protect…

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  • What work still needs to be done at the derailment site?

    Although contaminated soil has been excavated and removed from the derailment site, some additional work remains. Soil sampling continues to check all areas where cleanup operations took place. Stream assessments continue, and culvert clean out has started. Groundwater and drinking water sampling also continues. Expect these investigations and possible additional…

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  • Do disinfectants kill newer variants of coronavirus?

    List N: Disinfectants for Use Against SARS-CoV-2 View List N, a searchable and sortable list of products for use against SARS-CoV-2, the novel human coronavirus that causes COVID-19. Yes, EPA expects all products on List N to kill all variants of SARS-CoV-2. Genetic changes to the virus do not impact…

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  • Can air cleaning devices that use bipolar ionization, including portable air cleaners and in-duct air cleaners used in HVAC systems, protect me from COVID-19?

    Bipolar ionization (also called needlepoint bipolar ionization) is a technology that can be used in HVAC systems or portable air cleaners to generate positively and negatively charged particles. Provided manufacturers have data to demonstrate efficacy, manufacturers of these types of devices may market this technology to help remove viruses, including…

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  • Will running an evaporative cooler (sometimes known as a "swamp cooler") or whole-house fan help protect me and my family from COVID-19?

    Both evaporative coolers (or "swamp coolers") and whole-house fans can help protect people indoors from airborne transmission of COVID-19 because they increase ventilation with outside air to cool indoor spaces. Evaporative coolers are used in dry climates. They use water to provide cooling and increase relative humidity indoors. When operating…

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  • Where can professionals who manage school, office, and commercial buildings get information on ventilation and filtration to respond to COVID-19?

    Professionals who operate school, office, and commercial buildings should consult the American Society of Heating, Refrigerating and Air-Conditioning Engineers (ASHRAE) guidance for information on ventilation and filtration to help reduce risks from the virus that causes COVID-19. In general, increasing ventilation and filtration is usually appropriate; however, due to the…

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  • Will there be photos and videos taken of my property?

    Yes, photos and videos of your property will be taken as a requirement of the program. This is done to ensure that the conditions of the property both pre- and post-cleaning are documented thoroughly.

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  • Does this mean my home or place of business is contaminated?

    No. However, indoor cleaning is being offered to address potential dust emissions that may have been generated as part of the train derailment and cleanup work. This service is being offered as an additional service to interested members of the community.

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