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  • How long will it take?

    The expectation is for cleaning to take less than one day. The duration will be dependent on the size of the structure and the scope of work.

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  • Do I need to leave my structure during the cleaning?

    While it is strongly recommended that you leave the property during the cleaning, you are not required to do so.

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  • What is EPA’s role?

    EPA will provide oversight of the cleaning.

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  • What about cleaning basements or attics?

    Basements or attics will be considered for cleaning if they are finished and habitable areas.

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  • What is defined as a structure (home or place of business)?

    While generally defined as a building, a structure under the structural cleaning program will include only those habitable spaces where indoor occupancy is frequent and regularly occurring on a daily or near-daily basis. Examples of residential structures include primary residences and living spaces, and examples of commercial structures include offices…

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  • Why is cleaning of homes and places of businesses happening?

    Norfolk Southern, with EPA oversight, is providing indoor cleaning to eligible occupants in response to concerns about the impact of the derailment and cleanup work on homes and places of businesses. The cleaning is to address potential dust that may have been generated as part of the train derailment and…

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  • What work still needs to be done at the derailment site?

    Although contaminated soil has been excavated and removed from the derailment site, some additional work remains. Soil sampling continues to check all areas where cleanup operations took place. Stream assessments continue, and culvert clean out has started. Groundwater and drinking water sampling also continues. Expect these investigations and possible additional…

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  • Will there be photos and videos taken of my property?

    Yes, photos and videos of your property will be taken as a requirement of the program. This is done to ensure that the conditions of the property both pre- and post-cleaning are documented thoroughly.

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  • Does this mean my home or place of business is contaminated?

    No. However, indoor cleaning is being offered to address potential dust emissions that may have been generated as part of the train derailment and cleanup work. This service is being offered as an additional service to interested members of the community.

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  • Are there any changes to the registration of disinfectants due to COVID-19?

    List N: Disinfectants for Use Against SARS-CoV-2 View List N, a searchable and sortable list of products for use against SARS-CoV-2, the novel human coronavirus that causes COVID-19. At the federal level, EPA has published guidance on amending product registrations to add claims of efficacy against SARS-CoV-2 , claims of…

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  • Why aren’t hand sanitizers listed on List N?

    List N: Disinfectants for Use Against SARS-CoV-2 View List N, a searchable and sortable list of products for use against SARS-CoV-2, the novel human coronavirus that causes COVID-19. List N only includes EPA-registered surface disinfectants. Hand sanitizers, antiseptic washes and antibacterial soaps are regulated by the Food and Drug Administration…

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  • Who will conduct the cleaning?

    Cleaning will be performed by workers contracted by Norfolk Southern who are trained and experienced with structure cleaning. Cleaning teams will wear the following: badges, identification clothing, safety vest, shoe covers, gloves (when appropriate for the task), and face coverings (upon request by the property owner or renter).

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  • How can we be assured that this cleaning will remove any persistent hazardous material or substances?

    Based on air monitoring and sampling conducted in and around the community, there is no evidence to suggest there is contamination of concern inside structures.

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  • What’s the difference between products that disinfect, sanitize, and clean surfaces?

    At EPA, products used to kill viruses and bacteria on surfaces are registered as antimicrobial pesticides. Sanitizers and disinfectants are two types of antimicrobial pesticides. Action What does it do? Does EPA regulate the product? Cleaning Cleaning removes dirt and organic matter from surfaces using soap or detergents. EPA regulates cleaning products…

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  • Will EPA take enforcement action against companies making false claims that their disinfectants work against SARS-CoV-2 (COVID-19)?

    List N: Disinfectants for Use Against SARS-CoV-2 View List N, a searchable and sortable list of products for use against SARS-CoV-2, the novel human coronavirus that causes COVID-19. Yes, EPA is authorized to take enforcement action to prevent the sale or distribution of disinfectants with false or misleading claims on…

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