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  • How long will it take?

    The expectation is for cleaning to take less than one day. The duration will be dependent on the size of the structure and the scope of work.

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  • Do I need to leave my structure during the cleaning?

    While it is strongly recommended that you leave the property during the cleaning, you are not required to do so.

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  • What is EPA’s role?

    EPA will provide oversight of the cleaning.

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  • What about cleaning basements or attics?

    Basements or attics will be considered for cleaning if they are finished and habitable areas.

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  • What is defined as a structure (home or place of business)?

    While generally defined as a building, a structure under the structural cleaning program will include only those habitable spaces where indoor occupancy is frequent and regularly occurring on a daily or near-daily basis. Examples of residential structures include primary residences and living spaces, and examples of commercial structures include offices…

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  • Why is cleaning of homes and places of businesses happening?

    Norfolk Southern, with EPA oversight, is providing indoor cleaning to eligible occupants in response to concerns about the impact of the derailment and cleanup work on homes and places of businesses. The cleaning is to address potential dust that may have been generated as part of the train derailment and…

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  • What work still needs to be done at the derailment site?

    Although contaminated soil has been excavated and removed from the derailment site, some additional work remains. Soil sampling continues to check all areas where cleanup operations took place. Stream assessments continue, and culvert clean out has started. Groundwater and drinking water sampling also continues. Expect these investigations and possible additional…

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  • Will there be photos and videos taken of my property?

    Yes, photos and videos of your property will be taken as a requirement of the program. This is done to ensure that the conditions of the property both pre- and post-cleaning are documented thoroughly.

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  • Does this mean my home or place of business is contaminated?

    No. However, indoor cleaning is being offered to address potential dust emissions that may have been generated as part of the train derailment and cleanup work. This service is being offered as an additional service to interested members of the community.

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  • Who will conduct the cleaning?

    Cleaning will be performed by workers contracted by Norfolk Southern who are trained and experienced with structure cleaning. Cleaning teams will wear the following: badges, identification clothing, safety vest, shoe covers, gloves (when appropriate for the task), and face coverings (upon request by the property owner or renter).

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  • How can we be assured that this cleaning will remove any persistent hazardous material or substances?

    Based on air monitoring and sampling conducted in and around the community, there is no evidence to suggest there is contamination of concern inside structures.

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  • Hunting season is underway, is it ok to eat wild game meat harvested from the local area?

    There is no evidence to indicate there are any human health risks resulting from the train derailment that would limit eating wild game. To learn about other advisories or notices unrelated to the incident, contact the agency listed on your hunting license.

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  • What will cleaning involve?

    Cleaning will include a top-down approach, starting from the top floor and working down, addressing habitable spaces. Workers will wet-wipe accessible horizontal hard surfaces, wet mop hard floors, vacuum floors, carpets and appropriate soft surfaces, and dry dust appropriate vertical surfaces. Cleaning teams will not move appliances, and cleaning under…

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  • Was there any consideration for cleaning outside structures or conducting additional residential soil sampling?

    Cleaning under this program includes only the inside of structures. Based on soil sampling results from the Phase 1 soil sampling program, additional soil sampling is not necessary. You can find additional information on the EPA website .

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  • Why are you cleaning homes and places of business?

    Since the derailment, property owners and renters have voiced concerns about the impact of the derailment and cleanup work on their homes and place of business. In response, Norfolk Southern, with EPA oversight, is providing indoor cleaning to interested, eligible occupants.

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