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Web Standard: Page Not Found (404 Error)

Definition

A page that notifies a visitor they have found a broken link.

Content Requirements

In the WebCMS, there will be a single 404 error page for the Agency.
- This error page applies to www.epa.gov and www3.epa.gov.
All EPA web content needs a 404 error page.
- All 404 error pages should include:
  - Page title that shows that a person is on a Page not Found page.
  - A way to find information (for example, a search box).
  - A link to the homepage or search page.
  - A link to the domain's Homepage in the body of the page.
  - Any additional information that may help the customer.

Example

http://www.epa.gov/compliance/404demo

About this Standard

All EPA public web content must adhere to all federal requirements including; the EPA Web Standards, the U.S. Web Design System guidelines, federal plain language guidelines, and the 21st Century Integrated Digital Experience Act. Internal content, including Intranet and Microsoft 365, may differ from the public content. If not explicitly stated, content must adhere to all federal requirements.

Original effective date: 01/01/2004
Last approved on: 10/10/2024
Web Council review by: 10/10/2027 (or earlier if deemed necessary by the Web Council)