Troubleshooting RSIG

For questions, suggestions, or support issues, please contact the RSIG team.

It can take several minutes for RSIG3D to retrieve data.

RSIG uses remote data servers. RSIG estimates how long it will take, based on the number and types of variables being requested, the coverage area, and the number of days.  Network congestion and remote server load may impact the speed of the data retrieval. Additional data traffic during peak network usage may degrade the overall system responsiveness or a remote host's system may be unavailable or unresponsive. 

RSIG3D does not function correctly on your computer.

Differences in different platforms' operating system versions, network and security configurations, graphics hardware, etc., may cause problems with RSIG3D saving or displaying data as expected.

Please report any problems to the RSIG development team.

If you and/or your system administrators can resolve the problem, please report the solution so it can be used in the RSIG documentation/website for other’s benefit.